Managed Services
IMT Managed Services focus on accelerating time to value and
increasing your business agility.
Why IMT Managed Services?
Experts
20+ IBM MDM (Initiate) Certified people – many with 10+ years of experience on the platform.
Experience
15+ years and 200+ deployments. IMT was first to deploy MDM on Cloud at scale – on IBM, AWS and Azure.
Innovation
IMT accelerators & solutions to enhance your MDM platform such as Insight:ID & Resolve:ID
Agility
PROVEN best practices = a cost-effective & high quality service. “We work the way you do
IMT is a Certified Support Provider for the IBM Infosphere MDM Platform (formerly Initiate Systems)
The Most Comprehensive MDM Managed Services in the Industry
Preserve your infrastructure investment while providing operational excellence in a cost-effective manner
Transition to a cloud architecture and verify cloud benefits.
Fully managed on any cloud (AWS, IBM, Azure). Realize the economic and flexibility benefits of Cloud.
Our Managed Services Approach
80% of enterprise IT budgets are not directly contributing to enhancing your competitive advantage or growing your business.
Support & Skills
You want IMT to be your Single Point of Contact with IBM to resolve issues and need some monitoring.
Examines your organization’s level of support for MDM tuning, optimization and response to issues.
- Skills Recruitment, Retention & Currency
- Preventative Maintenance
- Proactive Monitoring and Alerting
- Issues Identification and Resolution
Stability & Cost
Significant costs savings have been achieved with re-license options and leveraging software entitlements – IMT
Examines your data center costs, end of life issues, compliance to license EULAs.
- Hardware, network and storage costs
- Alternate SW license models for S&S, DBMS
- Complexity and cost of platform upgrades
- Number of environments to manage
Security & Scalability
“2019 saw a 350% increase in ransomware attacks on healthcare providers” – HIPPA Journal, March 2020
Examines your infrastructure complexity, scalability, and protection from risks and vulnerabilities.
- Performance metrics
- Scalability needs
- SLA or uptime requirements
- Security & Threat Risk
Agility
“agile healthcare companies demonstrate stronger performance as reflected in higher patient satisfaction scores, better outcomes, and healthier financial results” – McKinsey OHI Report
Examines your ability to respond to change, new business models, acquisitions, and maintain data quality.
- Data Stewardship task volumes & workload issues
- Time to stand up new environments
- Response to requests for information
- Ability to support multiple stakeholders