Managed Services

IMT Managed Services focus on accelerating time to value and
increasing your business agility.

On Premise AMS Services
Master:ID Cloud

Why IMT Managed Services?



20+ IBM MDM (Initiate) Certified people – many with 10+ years of experience on the platform.



15+ years and 200+ deployments. IMT was first to deploy MDM on Cloud at scale – on IBM, AWS and Azure.



IMT accelerators & solutions to enhance your MDM platform such as Insight:ID & Resolve:ID



PROVEN best practices = a cost-effective & high quality service.   “We work the way you do

IBM Gold Business Partner - Expert - Unified Governance & Integrations

IMT is a Certified Support Provider for the IBM Infosphere MDM Platform (formerly Initiate Systems)

The Most Comprehensive MDM Managed Services in the Industry

two hands cupping an icon of a person
operational excellence

Preserve your infrastructure investment while providing operational excellence in a cost-effective manner

icons of clouds near the horizon
transition cloud

Transition to a cloud architecture and verify cloud benefits.  

icon of a cloud cupped between hands

Fully managed on any cloud (AWS, IBM, Azure).  Realize the economic and flexibility benefits of Cloud.

Our Managed Services Approach

80% of enterprise IT budgets are not directly contributing to enhancing your competitive advantage or growing your business.

support skills

Support & Skills

You want IMT to be your Single Point of Contact with IBM to resolve issues and need some monitoring.

Examines your organization’s level of support for MDM tuning, optimization and response to issues.

  • Skills Recruitment, Retention & Currency
  • Preventative Maintenance
  • Proactive Monitoring and Alerting
  • Issues Identification and Resolution
stability cost

Stability & Cost

Significant costs savings have been achieved with re-license options and leveraging software entitlements – IMT

Examines your data center costs, end of life issues, compliance to license EULAs.

  • Hardware, network and storage costs
  • Alternate SW license models for S&S, DBMS
  • Complexity and cost of platform upgrades
  • Number of environments to manage
security and scalability

Security & Scalability

“2019 saw a 350% increase in ransomware attacks on healthcare providers” – HIPPA Journal, March 2020

Examines your infrastructure complexity, scalability, and protection from risks and vulnerabilities.

  • Performance metrics
  • Scalability needs
  • SLA or uptime requirements
  • Security & Threat Risk


“agile healthcare companies demonstrate stronger performance as reflected in higher patient satisfaction scores, better outcomes, and healthier financial results” – McKinsey OHI Report

Examines your ability to respond to change, new business models, acquisitions, and maintain data quality.

  • Data Stewardship task volumes & workload issues
  • Time to stand up new environments
  • Response to requests for information
  • Ability to support multiple stakeholders