Transformation starts with
“Know Your Citizen”

Simply put, Citizen:IDTM is the most proven, trusted 360° solution for governments embarking on digital transformation.

A digital transformation strategy has become vital for every government.



Tough choices demand constant cost savings



Citizens expect quality online experiences



Society wants more transparency & equality

Are these demands at odds?
Can you transform service delivery while eliminating costs?

Citizen:ID is the most proven, trusted, and cost-effective solution to provide a foundation for true government digital transformation.

Transform Your Service Delivery


A secure, trusted, master 360° view of your citizen identities to enhance service delivery

Search for and obtain missing demographic and contact information for vulnerable persons

Notify other departments of status changes with real time verification of eligibility or fraud

Enable online services to fulfill critical requests from FOI or the court system


Create exceptional citizen experiences by harmonizing key processes

Enforce information management governance of a citizen’s digital ID across government systems for consistency of experience and reliable analytics

Notify clients of benefit changes and new programs and provide concierge services to assist in navigating government departments

Understand comprehensive benefits across citizen households with multiple beneficiaries


Create client-focused, team-based services by providing need-to-know information

Manage at-risk children across education, health, justice, and social services by providing caseworkers with a minimum shared profile and alerts and notifications

Locate and manage disenfranchised populations and provide better supports based on all needs

Assemble a real-time comprehensive risk assessment for judges for conditions of release decisions


Improve resource utilization, planning, budgeting, and program efficacy

Analyst program usage by citizen across government services to identify potential benefits fraud or inadvertent overlaps

Recommend the best level of services for a citizen given changing needs and circumstances

Enrich citizen data repository with existing cross-department data instead of acquiring third party data sets

Know Your Client
Know Your Client

The most accurate linking and matching capabilities in the industry

Privacy By Design
Privacy By Design

Governance, security, access roles, and privacy capabilities second to none

Digital Transformation
Digital Transformation

Extensive alerts, notifications, workflow, and REST services

Stakeholder Adoption
Stakeholder Adoption

Stewardship tools to master data for high data integrity and stakeholder confidence

Get Started

Ready to learn more? Find out how IMT Citizen:ID can help you gain a better view of your citizens.

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