eGovernment
Helping transform how governments deliver services
A trusted, complete 360° view of citizens provides a foundation for transforming government service delivery while controlling costs.
Improve access and equality
with trusted data
For 30+ years, we have helped governments create client-focused eGovernment services that improve access, transparency, and equality. When every agency and department can access the same trusted data, you can enable online services, provide real-time eligibility verification, find vulnerable persons — and more. All while improving accuracy and integrity and reducing costs.
Truly “Know your citizens” to deliver holistic services
With a single, trusted view, you can know who your citizens are and what they need. Propagate contact updates across agencies. Create household views to streamline and coordinate benefits.
Assess and mitigate risk
By harmonizing key processes you can manage at-risk populations across education, health and social services. Deliver direct access to citizen profiles for services outreach and other trusted government agencies like justice and law enforcement.
Reduce costs with enhanced insights
Streamlining service delivery and benefits coordination can help you improve resource utilization and planning while identifying ways to improve your programs’ efficiency.
Our Approach
We’ll start by analyzing your situation, then tailor a solution that will help you meet your goals. eGovernment solutions typically include:
Collecting data across departments and agencies, allowing real-time updates that ensure the most current information is always available
Matching citizen and client data to trusted reference data to improve data quality, integrity, and completeness
Extensive alerts, notifications, workflow, and REST services to enable true collaboration across departments
Privacy by design that protects your data through appropriate security, access roles, and data governance
Identifying poor data collection processes, measuring the impact of poor data quality — and giving you step-by-step recommendations for improvement
Building the foundation for enhanced insights and analytics that fuel better resource planning and budgeting
Our Solutions
CITIZEN:ID
IMT Citizen:ID is a proven, trusted, and cost-effective solution to provide a foundation for eGovernment. Departments are using Citizen:ID to enable online enrollment services, respond to critical information requests, provide real-time eligibility verification, and obtain missing data — all vital aspects of “Know Your Citizens” initiatives. Citizen:ID helps align key processes across departments to create a more equitable citizen experience while protecting privacy.
VOTER:ID
IMT Voter:ID is a real-time list of validated voters assembled from various government data sources and managed in a secure, trusted registry. With Voter:ID, governments can enhance voter services, deliver better outreach and education, and improve operational agility — all while improving risk management and governance. That enables governments to better secure data while providing information to stakeholders and regulatory agencies.
How We Help
Advisory Services
Our proven methodologies, paired with our expert staff and industry leading tools can help you take your data to the next level. Whether you need help streamlining processes, improving workflows, or managing privacy, we can help your entire organization work more efficiently.
Implementation Services
We provide a full range of implementation services, from helping you create a strategy/roadmap to full deployment and 24×7 support of your solution. And we live by our values: “we deliver — no excuses.”
Managed Services
We work the way you do, combining our proven best practices with the agility to adapt to your needs. Whether on-premise, Cloud, or hybrid, we offer the most comprehensive application management services in the industry.
Resources
Get Started
Ready to learn more? Find out how we can help you take the next steps in your digital transformation.
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