IMT OQM

Order Queue ManagerTM

Seamlessly bridge requisitions and results exchange between EHR and diagnostic testing with the right balance of automation and user-driven workflows.

health care images of brain scans
35

Of diagnostic testing results fail to make it back to the correct patient record in the EMR

2-weeks

Average time for diagnostic imaging procedures to be scheduled from paper, fax, email, and phone requests

30%

Of diagnostic test requests are never fulfilled due to error or no-shows

The Challenges

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Registration and Scheduling often do not have the information needed to pre-register or schedule patients for diagnostic procedures

Manual checks

Manual checks are needed for billing and to validate medical necessity

information

Critical patient and provider identity information is missing or incorrect

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Faxed results often are not automatically mapped to the patient’s electronic record

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Order codes are not aligned between systems, forcing manual entry, which can introduce errors

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Providers are not always notified of unsolicited results, which can be lost and/or forgotten

IMT OQMTM is a powerful Order Queuing and Delivery system that automates the routing and reconciliation of requisitions and results between EMRs and clinical test systems. Intelligent workflows and queues automate order collection and routing while maintaining the checks and balances required by your staff to prevent costly errors.

OQM preserves existing physician workflow with seamless integration using HL7 or FHIR standards and existing patient and provider registries for identity verification. OQM is a modular solution that allows you to determine how much of the order/result lifecycle you wish to automate.

Here’s How

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Physician requests diagnostic testing service in the EMR

scheduling

OQM receives requisition and holds in queue for patient arrival or scheduling

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OQM verifies patient and provider identity and reconciles procedure codes

Patient

OQM pre-registers patient if needed and sends order to diagnostic system

Alert

OQM returns order status to ordering physician for scheduled procedures an
no-shows

information

OQM returns results to EMR with proper data verification and enrichment

Benefits of IMT OQM

Confidently and quickly submit new requisitions

Less manual order handling and fewer data entry errors

Accurate patient & provider identification

Less hunting and phone calls

Manage workflows across multiple modalities and fulfilling locations

Reduce calls with provider staff and improve care collaboration

Benefits of IMT OQM™

OQM Features

SCHEDULING
WORKLIST

Paperless way to handle new requests

Full control for scheduling and administrative staff

Clear visibility to complete electronic orders and supporting clinical documentation

NEW ORDER QUEUE

Collects and queues orders across providers

User or event based triggers for scheduling and order entry

Rules based workflow for “queue and review” or “auto-deliver” based on processes and integration capabilities

DATA ENRICHMENT

Checks requests for data completeness and quality

Cross references patient, provider and procedure codes for seamless integration between EMR and RIS systems

Code Mapper UI gives staff tools to maintain codelists

INTEGRATION

HL7 or FHIR data exchange between EMR, HIS, LIS and RIS systems

Flexible, configurable workflows for standard and unique integration patterns

Integrates with existing patient and provider registries

PROVIDER REPORTS DISTRIBUTION

Delivers diagnostic reports to ordering provider EMRS to attach to original requisition

Distributes reports to all carbon-copied providers to enable coordinated care

ENTERPRISE MASTER PATIENT INDEX

Provides an embedded EMPI for patient identity matching and resolution

Ensures procedures are scheduled for the right patient

Prevents staff from creating duplicate patient records resulting in billing or patient safety issues

Get Started

Ready to learn more? Find out how IMT OQM can help you streamline your processes to improve test scheduling and fulfillment.

Schedule a call

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