Order Queue Manager

Seamlessly bridge the gaps between electronic orders and results exchange between EHRs and diagnostic testing systems with intelligent routing, mapping and powerful user dashboards for test fulfillment and scheduling.

Watch our video – Introducing OQM™



of results fail to make it back to the correct patient record in the EMR. With IMT OQM™ it doesn’t have to be that way.

The truth is, eOrdering for Lab and Diagnostic Imaging orders may not be making your job easier because of:

different system

Different Systems

inconsistent codes

Inconsistent Codes

ambiguous identification

Ambiguous Identification

The Challenges:

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Paper-based results are not input into the patient’s EMR, so results are not mapped to orders

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EMRs generate orders differently than fulfilling systems and don’t load automatically

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Order codes are not aligned between systems, forcing manual entry, which can introduce errors

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Key demographics are often missing from orders/results, requiring verification of patient identities

file folder

Providers are not always notified of unsolicited results, which can be lost and/or forgotten

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IMT OQM is a powerful Order Queuing and Delivery system that automates the routing and reconciliation of orders and results between EMRs and clinical test systems. Here’s how:

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Provider creates an order & the EMR passes the order to IMT OQM™

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OQM verifies patient identity & maps test codes

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OQM verifies patient & provider identity and converts test and procedure codes

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Diagnostic system sends results to OQM which maps to the patient ID

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OQM sends results to EMR with proper provider and patient assignment

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Benefits of IMT OQM™
Order Queue Management

  • Automated & simplified electronic order fulfillment
  • Less manual order handling means less data entry errors
  • Accurate lifecycle patient & provider identification
  • Schedule new requisitions efficiently to ensure patient compliance with physician orders
  • Manage workflows across multiple modalities and fulfilling locations

OQM Leverages Existing
Workflow and Investments

OQM preserves existing physician workflow with seamless integration and leverages existing HL7 standard transactions and your EMPI for patient identification. OQM’s modular design allows organizations to determine how much of the order/result lifecycle they wish to automate.

circuitry and code

OQM™ is built on the IBM Infosphere Master Data Management platform (formerly Initiate) – the most proven and trusted MDM platform in the industry for over 20 years:

know your client

The most accurate linking and matching capabilities in the industry

Know Your Client

privacy by design

Governance, security, access roles, and privacy capabilities second to none.

Privacy By Design

digital transformation

Extensive alerts, notifications, workflow, and REST services

Digital Transformation

stakeholder adoption

Stewardship tools to master data for high data integrity and stakeholder confidence.

Stakeholder Adoption

IBM Gold Business Partner - Expert - Unified Governance & Integrations

With a large and engaged user community, IBM MDM is used by over 800 organizations today with one of the highest Gartner Peer Review scores of 4.6/5.

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