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Get the benefits of electronic ordering.

If you’ve worked in Lab or Radiology, it’s likely that you’re spending more time processing paperwork than assisting patients. In this digital age, the benefits of electronic ordering have not necessarily made your job easier. Often the Lab and Radiology departments are working with systems that are different from the EMR that the rest of the organization uses, so you have to key in data that should exist electronically. Even more frustrating, the Orders you receive don’t always arrive with the correct coding. And getting results back to the correct physician and patient often requires the assistance of Sherlock Holmes. Let’s face it, your job isn’t easy.

But we’re here to help. Watch the video of our OQM Solution.

Solving a familiar problem.

A centralized lab and radiology provider had a problem. Despite moving to electronic ordering, staff at the lab and diagnostic centers were still spending significant time on manual processes and data augmentation to process incoming orders.

For example, at one facility the physician would create an electronic order in the EMR, which was printed and faxed directly to the hospital lab. Even with electronic order transmission enabled, testing center staff printed out the order and then re-entered them into the lab system. When orders were electronically transmitted, the orders would often not load due to either missing or misaligned data. This posed many challenges in the efficiency and accuracy of the process.

IMT Order Queue Manager (OQM), bridged the gap between the EMR and clinical testing systems, and routed results back to the correct provider. OQM collects the orders sent by a provider’s EMR, groups appropriate tests into a single order and maps order test codes appropriately for the destination testing system. OQM automatically releases the orders to the fulfillment system based on flexible timing rules.

When test results are available, OQM sends results back to the physician’s EMR. The results can be seamlessly loaded into the EMR because OQM reconciles the result with the original order and converts the test system order codes back to the order test codes that the EMR understands.