Careers

Director Client Success

(Winnipeg, Manitoba office location)

IMT is an industry leader in delivering innovative master data management, advanced data integration, and healthcare specific analytics solutions for our clients. We are seeking a Director of Client Services to join our dynamic team of innovative thinkers and problem solvers.

We support our team’s growth by offering professional development opportunities, including training, access to advanced tools and equipment, collaboration with senior team members, mentorship, and engaging challenges.

Our compensation package includes competitive pay, an annual performance-based bonus, comprehensive benefits (life, health, dental, disability, and fitness), and a group RRSP program with employer contributions.

Overview

IMT is looking for an experienced Director of Client Success to lead and grow the services team. Client Success services include architecture, design, analysis, project management, and implementation services to healthcare and government clients.

Reporting to the COO, this leadership role is essential in driving Client Success through outstanding service delivery, effective team management, and strategic business expansion.

The ideal candidate will have in-depth expertise delivering MDM solutions, data sharing and integration for healthcare organizations, a proven track record of building strong client relationships, and a passion for leading teams to exceed expectations which leads to another referenceable IMT client.

What you will be doing

Team Leadership and Development:

• Build, manage, and mentor a high-performing professional services team.
• Establish and maintain a Project Management Office (PMO) and mentor team members in best practices.

Client Success and Relationship Management:

• Foster strong, ongoing relationships with new and existing clients.
• Ensure all professional services projects are delivered on time, within budget and aligned with client goals.

Business Development:

• Collaborate with Sales and Advisory Services to develop proposals, respond to RFPs, and deliver statements of work.
• Actively engage in business development activities to propose and sell additional services to new and existing clients.

Operational Excellence:

• Develop and implement new processes and methodologies for service delivery.
• Monitor and manage the professional services team to ensure high-quality execution and client satisfaction.

Strategic Leadership:

• Manage the professional services P&L, ensuring profitability and growth.
• Stay current on industry trends, client needs, and emerging best practices to continuously improve service offerings.

Qualifications

• Extensive experience building, managing, and mentoring professional services teams, including P&L accountability.
• Expertise in data sharing and integration services for healthcare delivery organizations. Experience with Canadian and US healthcare is preferred.
• Proven ability to develop and manage a PMO and implement project management best practices.
• Strong business development skills, including experience with proposal creation, RFP responses, and crafting statements of work.
• Exceptional communication, presentation, and writing skills.
• Entrepreneurial mindset with a focus on driving client success, revenue growth, and profitability.
• Self-motivated and collaborative, with a track record of working effectively across teams and with clients.
• Preference will be given to local candidates.

Next Steps

If you are interested in this position and consider yourself a good fit for IMT, please respond to this posting with both a short letter to briefly introduce yourself and explain why working at IMT is for you, and your CV. If your application is successful, we will e-mail you to schedule an interview as soon as possible. Please send to HR@IMT.CA

We look forward to hearing from you.

Senior Healthcare Informatics and Integration Consultant

(Chicago, IL. Hybrid remote)

IMT is an industry leader in delivering innovative master data management, integration, and analytics solutions for our clients. We are looking for Senior Healthcare Informatics and Integration Consultants to join our growing team of innovative thinkers and problems solvers.

We empower our team by providing professional development opportunities through training, access to the best tools and equipment, mentoring from senior team members, and new and interesting challenges. Our team members participate in a variety of assignments that allow them to think creatively and develop new skills.

We offer competitive compensation, an annual performance incentive based on individual and corporate performance, a comprehensive benefits package, including life, health, dental, disability, fitness and a 401k with matching employer contribution.

Overview

IMT is expanding its healthcare advisory services practice and is looking for Senior Healthcare Informatics and Integration consultants.  As a senior member of the Client Success team, you have deep knowledge and demonstrated experience in solving information sharing and integration challenges for clinical systems in a healthcare delivery organization.  You have expertise working with the users, processes, data, interfaces, and standards that comprise these clinical systems.

What you will be doing

You are self-motivated and a trusted technical advisor that assists your clients to address their business needs by providing technical analysis, solution alternatives and recommendations, cost-benefit analyses, and implementation plans.  Your time is primarily  billable engagements for a client and business development activities to propose and sell future engagements to clients.  You work effectively with sales and sales engineers and participate in larger projects with client success consultants and architects.

Qualifications

• You possess strong technical and business knowledge in healthcare systems integration and architecture and have a solid understanding of clinical systems in a healthcare delivery environment.

• You have experience working with healthcare Master Data Management (EMPI) solutions as well as clinical integrations of software systems such as LIS, RIS, Pharmacy, EPR, EMR, EHR, and DI/PACS.

• You have experience working with various healthcare data standards (e.g., HL7) and a solid working knowledge of clinical integration platforms, interoperability requirements and approaches used by clients.

• You enjoy keeping abreast of your clients’ plans and industry trends and direction.

• You are a strong stakeholder facilitator, have excellent communications, presentation, and writing skills, and can create new processes and methodologies to work collaboratively with the client.

• You have demonstrated experience developing opportunities for new consulting engagements and mentoring others.

Next Steps

If you are interested in this position and consider yourself a good fit for IMT, please respond to this posting with both a short letter to briefly introduce yourself and explain why working at IMT is for you, and your CV. If your application is successful, we will e-mail you to schedule an interview as soon as possible. Please send to HR@INFOMAGNETICS.COM

We look forward to hearing from you.

Why Work with IMT?

IMT’s employees are the foundation of the company and we are committed to a culture of personal and professional growth. We like being small and we enjoy watching our people succeed. We empower our team by providing ongoing training, access to the best tools, and mentoring by senior staff. We encourage ongoing communication and foster a collaborative team environment where best practices are shared. Our team members participate in a wide variety of projects and assignments that allow them to think creatively, develop new skills and travel across North America to support our clients. 

Our culture embraces social responsibility and a belief in giving back to the community. We believe in supporting charitable organizations, especially those that our employees are directly involved in. 

We offer competitive compensation, an annual bonus structure based on individual and corporate performance, a comprehensive benefits package, career growth opportunities, and a workplace that values your quality of life. 

Summary  

The Solution Architect (SA) is a technical thought leader within the Professional Service team responsible for driving complex, comprehensive software solutions and serves as a trusted advisor for IMT’s healthcare, commercial and government customers.   

Responsibilities 

•  Lead the technical aspects of IMT implemented solutions.  This may include solution design, data analysis, software installation and configuration, customer testing support, production readiness and production rollout during project delivery.  
• Produce quality project deliverables including clear and concise solution documentation. 
• Collaborates with IMT SMEs to produce an overall solution architecture for client proposals including architecture diagrams, architecture narratives and descriptions, estimates of time & effort, and license costs (IMT or Partner SW). 

• Collaborate with marketing, practice leads, and solution architects to develop high quality, high impact solution/product demonstrations for clients and contribute to documentation of demonstration scripts, creation and maintenance of demonstration environments, and collection, generation, and curation of quality demonstration data. 
• Prepares and delivers effective easy-to-understand technical and non-technical presentations to clients or prospective clients to explain IMT solution, proposals and handle follow up requests. 
• Contribute innovative improvements to Solution Implementation methodologies / approaches and training materials. 
• Assist with the identification of business opportunities and pursuance of such opportunities on existing accounts.  
• Learn and Manage standards, under the guidance of the Delivery Leads for one or more IMT solutions/offerings (IMT SME) 

 Skills and Experience: 

•  Minimum of 10 years of hands-on MDM experience in the areas of MDM Strategy, Architecture, Design, Integration, Data Quality and Data Governance  
• Minimum 5 years experience with IBM Infosphere MDM SE  
• Solid understanding of master data concepts processes and tools including data modeling data profiling data quality assessment data integration and data governance. 
• Strong knowledge of SQL and strong experience with one or more of the following: SQL Server, Oracle, DB2. 
• Strong knowledge of Java/J2EE. 
• Good working knowledge with the following operating systems: Windows Server, UNIX, Linux, AIX. 

• Strong presentation and demonstration skills, with the ability to communicate complex concepts to both technical and non-technical teams alike, in both written and presentation formats. 
• Proven, strong leadership skills; excels in complex sales and service delivery environments with aggressive deadlines and dynamic team structures.  
• Proven ability to learn complex processes and technologies in a fast-paced environment. 
• In-depth understanding or ability to quickly gain an in-depth understanding of assigned industries and businesses including business drivers, business challenges, compelling use cases for IMT solutions for the specific business. 
• Ability to travel within North America for client, sales, and Professional Development Engagements. 
• Exceptional self-motivation and work ethic for both team and independent assignments. 
• Ongoing commitment to continuous learning in order to adapt quickly to rapidly changing environments. 
• You must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future * 

Please reply if interested with a resume and cover letter to admin@imt.ca

Job Type: Full-time

Job Location: Des Plaines, IL, USA or remote within USA