Our Story

Careers

InfoMagnetics Technologies Corporation (IMT) is an exciting, dynamic and family-oriented company. Our people are passionate about what they do and enjoy seeing the impact of their efforts. We are always looking for people who are driven to make a difference. Find your career here…

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Are you ready to work somewhere where you can make a real difference?

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Why Work with IMT?

IMT’s employees are the foundation of the company and we are committed to a culture of personal and professional growth. We like being small and we enjoy watching our people succeed. We empower our team by providing ongoing training, access to the best tools, and mentoring by senior staff. We encourage ongoing communication and foster a collaborative team environment where best practices are shared. Our team members participate in a wide variety of projects and assignments that allow them to think creatively, develop new skills and travel across North America to support our clients.

Our culture embraces social responsibility and a belief in giving back to the community. We believe in supporting charitable organizations, especially those that our employees are directly involved in.

We offer competitive compensation, an annual bonus structure based on individual and corporate performance, a comprehensive benefits package, career growth opportunities, and a workplace that values your quality of life.

If you’re interested in joining IMT, we would like to hear from you. Tell us about yourself by emailing your resume to: HR@infomagnetics.com

Support Analyst

Winnipeg, Canada

The Support Analyst, under the direction of the Support Lead, is part of a team responsible for supporting both internal and external clients. A Support Analyst is responsible for handling all stages of customer support from initial call handling and problem resolution to issue closure and follow-up. This includes developing, testing, and documenting technical solutions and workarounds to various IT problems, communicating with customer IT staff in user-friendly language, as well as following appropriate problem and change management procedures.

This individual will maintain and monitor operational processes for standard daily operations and deploy, maintain, and support the hardware and software used in supported environments. The Support Analyst responds to customer inquiries, troubleshoots server operational issues and provides successful resolution to customer issues.

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