IMT Client:ID is a trusted and secure Client Registry solution that enhances integrated service delivery of client-centric services while reducing costs and improving resource planning and budgeting.

An Industry
Proven Solution

With 20+ years of experience Client:ID provides a PROVEN and TRUSTED solution you know you can rely on.

Share a trusted and complete 360°
view of a client across all HHS while
respecting privacy and confidentiality.

Case workers now see all address and contact changes from all interactions.

Fraud and waste are identified along with the ability to identify more effective programs based on the clients’ complete needs.

One HHS department reduced the time to respond to requests from 8 hours to 30 minutes.

woman in lab coat sitting in front of computer

Facilitate a team-based, client-centric approach across all programs and agencies.

reduce burden

Reduce the burden on clients to enroll in multiple programs.

Notify other programs or benefits managers of changes in address or demographics.

icon of people connected within a circle

Identify new residents for department benefits.

Identify children for Child and Family Services based on State requests for compliance.

Manage, track and relate critical HHS Client Events and Directives

population health

Population Health

Immunizations, Opiods, Screenings, Infectious Diseases

client directive

Client Directives

Organ Donor Consent, Advance Care Directives, Living Will

vital records

Vital Records

Legal Identity Changes and Provide notifications

Create a strong foundation for Enhanced Insights and Analytics


Link and Relate key social determinants of health to studies for Medicard and other programs.

policy and planning

Enhance workforce policy and planning and improve budgeting and resource allocations.


Proven to improve match rates by up to 25%

IMT Client:ID is PROVEN and cost-effective utilizing the most current industry best-practices:

  • Machine Learning to optimize your Client Registry and Data Stewardship and reduce stewardship resource costs up to 70%
  • Match to external reference data to improve data quality and integrity from trusted sources
  • Identify poor data collection processes and the impact of poor data quality

Client:ID is built on the IBM Infosphere Master Data Management platform – the most proven and trusted registry platform in the industry for over 20 years:

know your client

The most accurate linking and matching capabilities in the industry

Know Your Client

privacy by design

Governance, security, access roles, and privacy capabilities second to none.

Privacy By Design

digital transformation

Extensive alerts, notifications, workflow, and REST services

Digital Transformation

stakeholder adoption

Stewardship tools to master data for high data integrity and stakeholder confidence.

Stakeholder Adoption

IBM Gold Business Partner - Expert - Unified Governance & Integrations

With a large and engaged user community, IBM MDM is used by over 800 organizations today with one of the highest Gartner Peer Review scores of 4.6/5.


Developed over 15 years with over 100 deployments, Client:ID respects privacy, improves service equality, and gets governance right the first time.

John Wieler

John Wieler, VP Cloud & Managed Services

Contact me at:
Corinne Blair

Corinne Blair, Client Success Engagement Lead

As the Client Success Engagement Lead I have over 30 years of experience in healthcare interoperability and would love to speak to you about how IMT can help you. Contact me at: